General Description

This role is part of the Our People – Centers of Expertise, reporting directly to the Talent Acquisition Manager.  As the Talent Acquisition Supervisor, you will have oversight of all the recruiting and selection cycle within the regions we serve. Through effective guidance and mentoring of a diverse team, this role will develop and implement Popular’s long-term outreach, attraction, and selection strategies, plans, and processes to support the organizational needs. Additionally, ensure all recruitment goals are met while maintaining a collaborative and engaging team environment. 

 If you are motivated by supporting others in their career development, helping them find the right job that fits their skills, understand business requirements and needs to partner of effectively find the right match to support the organization’s business goals, this job may be for you. Popular is a dynamic, challenging, and collaborative environment.  

Essential Duties and Responsibilities 

Talent Acquisition Full Cycle

• Lead a comprehensive Talent Acquisition strategy, manage resources, and drive smooth execution of hiring activities against defined SLAs and KPIs.
• Facilitate the adoption of new strategies, policies, and procedures for sourcing candidates through various channels. 
• Strong operational capabilities to effectively manage broad requisition volumes.
• Effectively participate in collaborative conversations with business leaders, hiring managers, and human resource units to define the attraction strategy and prioritize needs. 
• Develop high standard attraction methodologies by regions through comprehensive market analysis.
• Utilize data-driven insights and metrics to assess the effectiveness of talent acquisition strategies and make data informed decisions.
• Analyze and recommend changes related to key performance indicators, recruitment costs, and time-to fill metrics.
• Support the outreach efforts and collaborate in the social media strategies; track and measure efficacy to present assertive recommendations.
• Proactively identify, develop, and implement tools, resources, and solutions that help shape a positive employee experience.

Leadership and Compliance

• Lead the team effectively to support business and candidate needs to ensure decisions in an equitable and fair environment.
• Ensure credibility and trust to manage sensitive and confidential information throughout conversations and processes with objectivity.
• Lead projects, motivate and influence teams, and drive execution to the achievement of results.
• Mentor team members to ensure continuous improvement and individual career growth.
• Ensure that Talent Acquisition Operation complies with federal and state laws / regulations, and internal compliance policies. 

Education 

Bachelor’s degree in Business Administration, Industrial Psychology, Industrial Engineering or equivalent experience..

Experience

Seven (7) years of experience of talent acquisition 360 lifecycle in a large complex organization or five (5) years of experience supervising or leading projects within a Human Resources discipline, Center of Expertise area or as an HR Business Partner.

Certifications/Licenses

The following certifications and/or licenses are desirable:

• Professional in Human Resources (PHR)
• Senior Professional in Human Resources (SPHR) 
• DDI – Targeted Selection
• Coaching

Knowledge, Skills, and Abilities (KSA’s)

• Robust technical acumen: knowledge of current recruiting market, how to attract and build talent pipelines that align with workforce planning and organizational goals. Foster innovation, productivity, employee well-being and engagement, to enhance the Company culture.
• Compliance skills: knowledge of Equal Employment Opportunity, Affirmative Action Plan and Diversity, Equity, and Inclusion guidelines. Ability to manage highly restrictive and confidential information.  Robust conflict resolution skills. 
• Communication skills: Ability to foster trusting relationships with colleagues and clients.  Highly developed written and verbal communications skills in English & Spanish. Polished in preparing presentations, executive summaries, and business reports in English for executive audiences.
• Strong business acumen: ability to understand the needs and concerns of business stakeholders and colleagues and respond promptly and effectively to stakeholder requests.  Ability to conduct analysis on work procedures, business results, and recommend changes to improve the effectiveness of the business’s management.
• Strong analytical skills: Collects, research and complements data; Synthesizes complex or diverse information.  Demonstrates attention to detail; Applies design principles; Generate creative solutions.  
• Problem Solving: Identifies and resolves problems in a timely manner; Develops alternative solutions. Manage crisis effectively under extreme time limitations while exercising excellent judgment. Exercise independent judgment and discretion while using company policies and practices to analyze situations, spot potential issues and determine appropriate action. Navigate ambiguous situations and persevere over internal and external barriers to drive resolutions keeping in mind legal implications. 
• Project Management: Excellent organization capacity to define priorities, meet deadlines, and flexible to change.  Knowledge on project coordination, identification of business needs, work plan, budget control, time management, resource allocation, team management and status reports.  
• Operational/Regulations Processes: Knowledge on budget administration, resources allocation, organization’s policies, and regulations. Ability to establish, conduct and track operational processes properly.
• Computer and Technological Skills: Proficient in MS Office 365. Experience with Human Resources Information Systems and Application Tracking Systems; SAP/SSFF desirable but not needed. 

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
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