Be part of a team that values safety, diversity, and excellence

We are one of the largest U.S. railroads transporting the nation’s freight across 28 western states and 3 Canadian provinces. As a member of our team, you will play a role in supporting the movement of essential products and materials that help feed, clothe, supply, and power communities throughout America and the world.  

We are committed to a culture where all employees are included, belong, and have equal opportunity to achieve their full potential. Come make a difference with us!

Learn more about BNSF and our Benefits

Job Location: Fort Worth
Other Potential Locations: Fort Worth, TX 
Anticipated Start Date: 01/01/2025
Number of Positions: 1 
Salary Range: $83,500 -$124,000

Apply early as this job may be removed or filled prior to the closing date, which is approximately seven (7) days after the posting date.

The BNSF Railway Technology Services department drives innovation and efficiency by developing and maintaining advanced technological solutions across the network. This team ensures a robust IT infrastructure, supports critical applications, and enhances cybersecurity measures. Their expertise is essential in optimizing operations and enabling BNSF to deliver reliable, cutting-edge transportation services.

This is a full-time position located in Fort Worth, TX. For certain positions, including this one, employees can work one day per week remotely. Our leaders also foster a culture where work life balance, which requires flexibility for when life happens, is important and respected.

Travel is minimal to none

This position will be responsible for overseeing delivery of outsourced Infrastructure services within the Enterprise Infrastructure Services organization in Technology Services Department utilizing technical and business expertise, and working closely with BNSF employees, contractors, and service provider.

Key responsibilities may include: 

Work directly with service provider, application development teams, and business partners to gather requirements for new projects, assisting service provider with design and architecture, oversee contractual delivery of infrastructure, and ongoing support/maintenance of application support infrastructure

Oversee service provider delivery through monitoring of resource unit consumption and validation of reporting used for billing

Monitor contractual service provider delivery through Service Level Agreements.

Oversee and provide leadership in driving business value via efficient use of infrastructure resources through monitoring and ongoing evaluation of usage statistics and trending data

Partner with peer groups in TS Operations to assist service provider during outage and incident management situations to ensure timely service restoration and follow-up through the Problem Management Process to define root cause and action to mitigate future issues

Ensure service provider security and audit compliance per service contract

Responsible for service provider infrastructure inventory management, refresh cycle, and software currency.  This includes working with the application development teams to ensure accurate updates to Planview CTM and service provider to ensure accurate reporting

Assist across BNSF groups and Cloud Service Providers with migration to cloud, and assist with development of long-term Cloud Strategy and governance

A heavy emphasis will be placed on technical leadership, project management, communication skills, data analysis, and organizational abilities.  The position will meet with senior management, service providers, operations, application development, and business partners to ensure accurate project requirements gathering and quality service delivery while also managing themselves and others involved in projects.

Daily work is conducted in an indoor office environment.

Relocation assistance may be available based on business needs

The duties and responsibilities in this posting are representative categories to be used in deciding whether to apply for this position. This is not an exhaustive list of the position’s duties.   

At BNSF Railway, we encourage individuals from all backgrounds to apply, showcasing their skills, experiences and development. We provide resources and tools to help you reach your full potential, fostering a supportive and inclusive environment.

Basic Qualifications: 

• Able to work in the US without company sponsorship now AND in the future. 
• Bachelors degree with preference in Computer Science, Information Systems, and/or equivalent formal training, certifications or work experience.  
• Minimum 4 years work experience in an Information Technology environment
• Highly proficient in infrastructure requirement gathering and documentation
• Technically proficient in Mid-Tier Platforms (Linux/Unix/Windows/VMWare)
• Ability to understand and interpret large/complex delivery contracts
• Understand and measure Service Level Agreements.
• Ability to gather/report/analyze infrastructure related performance/availability data and statistics
• Excellent verbal and written communication skills
• Strong project management and facilitation skills 

Preferred Qualifications:

• Masters degree in Business, Computer Science, Information Systems preferred.
• Cloud Service Provider (AWS, Azure, GCP) certification/training/fundamentals
• Strong report writing and data analytic skills
• Strong personal organizational skills
• Ability to work well in groups or autonomously

At BNSF, you will have access to a comprehensive and competitive benefits package including:

• An industry-leading 401(k) and renowned Railroad Retirement program.
• A range of robust health care options for you and your dependents (including domestic partners), including medical, dental, vision, telemedicine, mental health, cancer support, and high-quality care network options.
• Health care spending accounts (HSA) with employer contributions, as well as life and disability insurance, provided at no cost.
• Family benefits including parental, pediatric and family building support, adoption and surrogacy reimbursement, and dependent care spending account (with employer match).
• Access to discounts on travel, gym memberships, counseling services and wellness support.
• Annual bonus (Incentive Compensation Program)
• Generous leave / time off policies.
• For more information, visit Benefits.

All positions require pre-employment background verification, medical review and pre-employment drug screen. You can find more information by reviewing the Hiring Process.  Federal authority requires BNSF employees, whose work requires unescorted access to secure areas of port facilities, to obtain a TWIC.  More information is available at https://www.tsa.gov/for-industry/twic

BNSF Railway is an Equal Opportunity Employer, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

SF: Internal Posting Only | [[mfield5]] | Technology Services | Fort Worth, TX | 76131