Sr. Business Intelligence Platform Engineer, IT Analytics

Company Name: American Airlines

Location: Dallas, TX, US - 75201

Job Duration: 2024-12-18 to 2025-01-17

Overview

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you.  As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.  Feel free to enrich both your personal and work life and hop on board!

Why you’ll love this job

  • You will help enable BI engineering solutions at AA
  • You will be part of a team that innovates.
  • This role is a part of the Data Engineering and Analytics team within our Technology group. You’ll bring your data engineering, collaboration and analytics skills to help cultivate a data driven culture by designing and delivering analytics solutions and making data analytics easier and more effective for American Airlines. 

What you’ll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

  • Be a part of Business Intelligence Platform team and ensure all our systems up and running and performing optimally- Cognos, PowerBI, Tableau, Alteryx and Grafana.
  • Support automation of Platform Infrastructure related processes using PowerShell, Python, other tools to help platform stability and scalability.
  • Develop Business Intelligence standards, best practices and privacy and security guidelines
  • Be a champion of Business Intelligence tools. Conduct POC projects and benchmark performance and capabilities of Business Intelligence tools.
  • Perform troubleshooting of platform related issues and other complex issues with cloud BI solutions. Windows & Linux servers, IIS, Application Gateways, Firewall and Networks, Complex SQL, etc.
  • Work closely with operations/business teams and product owners to design, implement and support analytics solutions that provide insights to make better decisions
  • Perform multiple aspects involved in the development lifecycle – design, cloud engineering (Infrastructure, network, security, and administration),data modeling, testing, performance tuning, deployments, consumption, BI, alerting, prod support.
  • Provide technical leadership and collaborate within a team environment as well as work independently.
  • Be a part of a DevOps team that completely owns and supports their product
  • Leads development of coding standards, best practices and privacy and security guidelines.
  • Mentors others on technical and domain skills to create multi-functional teams

All you’ll need for success

Minimum Qualifications- Education & Prior Job Experience

  • Bachelor’s degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
  • 3 years business intelligence development using agile, DevOps, operating in a product model that includes designing, developing, and implementing large-scale applications or data engineering solutions
  • 3 years data analytics experience using SQL
  • 2 years of cloud development and data lake experience (prefer Microsoft Azure) including Azure EventHub, Azure Data Factory, Azure Databricks, Azure DevOps, Azure Blob Storage, Azure Data Lake, Azure Power Apps and Power BI.
  • Combination of Development, Administration & Support experience in several of the following tools/platforms required:
    • Scripting: Python, Spark, Unix, SQL
    • Data Platforms: Teradata, Cassandra, MongoDB, Oracle, SQL Server, ADLS, Snowflake
    • Azure Data Explorer.  Administration skills a plus
    • Azure Cloud Technologies: Azure Data Factory, Azure Databricks, Azure Blob Storage, Azure Data Lake, Azure Power Apps and Azure Functions
    • CI/CD: GitHub, Jenkins, Azure DevOps, Terraform
    • BI Analytics Tool Stack – Cognos, Tableau, Power BI, Alteryx, Denodo, and Grafana
    • Data Warehousing: DataStage, Informatica
    • Data Governance and Privacy: Informatica Axon and EDC, BigID
       

Preferred Qualifications- Education & Prior Job Experience

  • 5+ years data analytics experience specifically in Business Intelligence Development, Requirements gathering and training end users.
  • 5+ years administering data platforms (Tableau or Cognos) at scale
  • 5+ years software analytics solution development using agile, dev ops, product model that includes designing, developing, and implementing large-scale applications or data engineering solutions.
  • 3+ years of cloud development and data lake experience (prefer Microsoft Azure) including Azure EventHub, Azure Data Factory, Azure Functions, ADX, ASA, Azure Databricks, Azure DevOps, Azure Blob Storage, Azure Data Lake, Azure Power Apps and Power BI.
  • Airline Industry Experience

Skills, Licenses & Certifications

  • Certification in any BI tools- Administration
  • Expertise with the Azure Technology stack for data management, data ingestion, capture, processing, curation and creating consumption layers.
  • Expertise in providing practical direction within the Azure Native cloud services.

What you’ll get

Feel free to take advantage of all that American Airlines has to offer: 

  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
  • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

 

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.