Senior Director – Large Enterprise, Hyperscaler / Data Center

Company Name: CenturyLink

Location: Remote, US

Job Duration: 2024-12-06 to 2025-01-05

Overview

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We are looking for a visionary leader who will join our team as the Sr, Director Segments – Large Enterprise (LE)/Hyperscaler/Data Center to drive the responsibilities of the LE and Hyperscaler/Data Center product segments. This includes engaging stakeholders to align clear, actionable product strategy and priorities for the LE and Hyperscaler/Data Center segments to deliver optimal results for customers and Lumen. You will be accountable for consistently identifying opportunities for improvement and incorporating new product features to best meet the needs of customers in the LE and Hyperscaler/Data Center segments. This role is also accountable for clear and purposeful collaboration between segments and product owners.

Location

The Professional in this role will reside in the continental United States and can work from home. 

The Main Responsibilities

  • Serve total accountability for the success and growth of the Large Enterprise (LE) and Hyperscaler/Data Center product segments, including owning and driving a strong P&L.
  • Collaborate with product teams, sales, marketing, service delivery, and other key ecosystem partners to develop requirements, prioritize enhancements, and drive best in class product experience for customers.
  • Responsible for product solution creation and collaborating with cross-functional partners like GTM team on how to “productize” the solution.
  • Work closely with SVP Product Segments to keep all key stakeholders aligned.
  • Define, monitor, and improve all key product segments metrics including but not limited to adoption, customer net promoter score (NPS), volume of leads, and more.
  • Prioritize the product roadmap for the LE and Hyperscaler/Data Center segments in line with market research, customer feedback, and ecosystem partners’ capacity.
  • Actively monitor and analyze market research and trends to inform strategy and decisions for the LE and Hyperscaler/Data Center segments, ensuring alignment with the latest industry developments and customer preferences. 
  • Evangelize the LE and Hyperscaler/Data Center segments’ vision through innovation and delivery. 
  • Lead the identification of and capitalization on emerging opportunities within the LE and Hyperscaler & Data Center segments, fostering innovation to maintain a competitive edge and drive future revenue growth through creative and leading solution launches
  • Ensure clear communication between the LE and Hyperscaler & Data Center segments and GTM & Business Operations functions for seamless working relationships.
  • Identify revenue growth opportunities within the segment and communicate potential overlap in opportunities with other segment leaders to drive alignment.

What We Look For in a Candidate

  • Twelve plus  years of leadership or experience in a large-scale product and/or segment leadership role, the Hyperscaler/Data Center product segment is a bonus.
  • Proven track record of launching successful products in the Hyperscaler/Data Center segment through a blend of technical, creative, business, and marketing skills.
  • Superior communication, leadership, team building, and people management skills.
  • Ability to prioritize among competing opportunities, balance customer needs with business priorities, and clearly articulate the rationale behind decisions.
  • Versatile team player with demonstrated strong capabilities in communication – both oral and written – and presentation skills for all levels of audience. 
  • Ability to lead a team of high performing individuals, both leaders and individual contributors.  
  • Experience and familiarity with SASE, Dark Fiber, Colo VPN, Enterprise Broadband, VoIP, Lumen Digital, M&P, and UCC products as they relate to LE. 
  • Experience and familiarity with Dark Fiber, Colo VPN, Internet on-Demand, IP VPN, Wavelengths, and ethernet products as they relate to Hyperscaler/Data Centers.
  • Experience as a general manager.
  • Bachelor’s degree or higher in Business or a related field or equivalent years for experience 

Legal Statements

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Compensation

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The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.

Location Based Pay Ranges

$150,380 – $200,500 in these states: AR  ID  KY  LA  ME  MS  NE  SC  SD 
$158,290 – $211,050 in these states: AL  AZ  FL  GA  IA  IN  KS  MO  MT  ND  NM  OH  OK  PA  TN  UT  VT  WI  WV  WY 
$166,210 – $221,610 in these states: CO  HI  MI  MN  NC  NH  NV  OR  RI 
$174,120 – $232,160 in these states: AK  CA  CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  WA 

As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 336064

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.