Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

In one sentence

The Employee Life Experience team strives to create a differentiated employee experience and is well positioned to create tremendous impact on an employee’s personal development journey. We are looking for someone who is passionate about challenging the status-quo and becoming a catalyst in the journey of developing employees’ life skills. We create experiences that not only attract and retain the best talent in the industry, but also optimize individual and collective potential in the workplace.

What will your job look like?

• The Employee Life Experience team drives engagement and investment in employees’ personal development. As a member of the team, you will endeavor to make Amdocs a great place to work. You will understand the key milestones in the employee’s life journey and make their experiences more fulfilling and meaningful. 
• You will work to develop new Perspectives for employees to have a more enriched life by expanding their horizons, knowledge & exposure to concepts that impact the quality of their lives.
• You will help employees discover their Potential by enabling them with self-management skills.
• You will help employees connect and transform their interpersonal relationships to sustain a sense of continued peer and organizational connectedness.

Your Key Responsibilities:

• Create and roll out programs that reinforce the Amdocs culture and drive employee engagement; you will partner with cross-functional team members to influence and enhance the Amdocs employee life experience.
• Taking ownership of various employee initiatives; you will pay attention to, manage, and execute on the small details, coordinate, and facilitate programs & events. 
• Developing content – written, videos, infographics, presentations, etc. ensuring all program components have been woven into a compelling story creating pull for the target audience.
• You will actively seek to extend your knowledge and expertise in areas that are critical to this role such as Psychology, Sociology and internal & external trends to create best practices within Amdocs India.
• Ensuring the program and related projects achieve their stated objective. Creating strategies for risk mitigation and contingency planning at a program level, pinpointing challenges, areas of concern and possible deviation from established plans.
• Collating and analyzing data to identify gaps/patterns and creating concise and crisp management reports.
• Developing a distinctive program brand & leading the outreach to employees.
• Streamlining work processes & leverage best practices and standards across the unit/ projects.

All you need is…

What you need to succeed in this role ?

• Be someone who thrives on momentum and experimentation; you’re constantly trying new things, improving our processes, building upon our learnings, and getting stuff done. You learn quickly and you’re motivated by this. This also means you work well in ambiguity and changing environments. 
• Excellent problem-solving skills; you can think outside of the box when challenges arise. You’re proactive in anticipating issues and challenges, and you seek to create options for potential solutions and mitigate risks. 
• Very strong communication and interpersonal skills, facilitation skills, infectious enthusiasm and enjoy interacting with people at all levels.
• Work well across boundaries; collaboration is key in our global environment of dispersed teams. 
• You have exceptional listening, communication and influencing skills and are able to communicate effectively and manage reviews with senior leaders.
• Experience in analyzing trends, presenting insights in a way that is easily understood at different levels in the organization.
• Savvy with Social media trends to manage/engage Millennial and Gen Z employees.

Experience Required:

• Background in HR/Psychology/Training/Event Management with 3-8 years’ experience, a Master’s degree in Psychology/Sociology/Management/Communication would be preferred.
• Outstanding project management and delivery skills. 
• Facilitation/Training/Public Speaking experience
• Proficiency in MS office with strong power point (or other presentation software), infographics & video creation skills (using SharePoint, Canva, Photoshop, etc)

Why you will love this job:

• we’re transforming Amdocs, operating with an Agile mindset, and we are always looking to continually improve and evolve. Your ability to have an impact here is endless.
• You instill passion to co-create an environment that is dynamic and optimizes individual and collective potential.
• You will be a key member of a highly collaborative team with various possibilities for personal and professional development.