Reporting to the Design Manager, the Master Data Technician’s mission is to create and organize master data related to the company’s various business processes in databases to maintain the integrity, quality and accessibility of the information produced and to help achieve his or her department’s mandates. You participate in the achievement of business objectives by analyzing operational requests and ensuring compliance with established standards and procedures. In addition, you ensure the rigorous follow-up and documentation of requests with business partners using the ticket management tool. Finally, you stay on the lookout for opportunities for improvement in order to optimize existing processes and limit financial risks.

Base salary range for this position is $40,000-$45,000/ annually 

At Cascades, sustainable development means respecting the true nature of our 10,000 talents. We put you first:

• Passion-life balance (50% telecommuting, flexible schedule)
• Group insurance and pension plan with company contributions
• Extraflex allowance for wellness programs like gym membership
• Profit sharing plan (not once, but twice a year!)
• Employee assistance program (because we care about the physical and mental health of our people)
• Long-term career management plan and training center (we told you we were bringing out the best in
• our people!)
• Contribution to the success of a Quebec-based multinational with strong environmental values

Individual responsibilities

• Ensure that data entered into information systems and forms is complete and accurate
• Process operational service requests
• Apply procedures and standards
• Document solutions
• Organize all activities in accordance with service levels to effectively and efficiently meet the needs of your unit
• Collaborate with the various stakeholders and business partners associated with your activities
• Propose improvements to your unit’s processes
• Experiences and strengths
• Exemplary rigour in management
• Strong customer service skills and ability to work with a range of partners
• Ability to collaborate with team members and colleagues
• Ability to translate challenges into concrete solutions
• Ability to solve problems and set daily priorities in a fast-paced environment
• Judgment needed to ensure follow-up and effective implementation of solutions in accordance with company priorities
• Excellent written and spoken English to support professional interactions
• Agility needed to work with various technological tools
• Knowledge of SAP software or other ERP (an asset)

Core competencies defined for this job

• Client-focus
• Flexibility and ability to adapt
• Partnership
• Teamwork
• Rigour
• Autonomy

We look forward to meeting you! 

#respectyourtruenature #revealyourpotential #LifeAtCascades

Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner. 

About Cascades
To be part of Cascades is to reveal the full potential of materials, people and ideas. We are source of possibilities since 1964. Cascades have been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery. Join 10,000 talents working in a network in almost 75 operating units located in North America.