About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
As a Lead Labor Relations Advisor, you will be a key contributor on our Labor Relations team, providing professional and analytical services related to labor contract negotiations, contract administration, arbitrations, and grievance resolution. You will have the opportunity to collaborate with labor relations, human resources, and operations teams, making a significant impact on our unionized workforce.
The Main Responsibilities
- Trusted Advisor: Serve as a trusted internal advisor, providing solutions-based labor relations counsel to business and human resources partners.
- Support and Collaboration: Provide thoughtful support by actively listening and asking probing questions to diagnose issues accurately. Collaborate with internal and external partners to prepare for contract negotiations, administration, arbitrations, and grievance resolution implement and to administer negotiated labor agreements.
- Contract Negotiation and Administration: Play a crucial role in preparing for contract negotiating, implementing, and administering labor contracts. This includes in-depth research, proposal drafting, contract drafting, and internal communication.
- Union Relations: Interface with union representatives to build effective labor-management relations. Collaborate with partners in human resources and the business to appropriately respond to escalations from union representatives.
- Arbitration Preparation: Assist the Senior Director, Labor Relations in preparing the company for labor arbitrations, including evaluating evidence, compiling exhibits, drafting witness outlines, preparing company witnesses, and conducting research.
- Grievance Resolution: Evaluate union grievances, develop grievance risk mitigation strategies, and make recommendations for potential courses of action.
- Data Management: Track and report trending data on contract administration, grievance resolution, and labor arbitrations. Utilize data analysis techniques to provide insights and recommendations.
- Project Management and Assistance: Provide project management support and assistance as needed, ensuring projects are completed on time and within scope.
What We Look For in a Candidate
- Experience: 6+ years of professional experience, preferably in Labor Relations, Employee Relations, and/or Human Resources, with a Bachelor’s Degree or equivalent education and experience.
- Perseverance: Tenacious and results-oriented, with the perseverance to overcome obstacles.
- Insight: Ability to understand the nuances of each situation and provide guidance that positively impacts organizational goals and values.
- Team Player: Ability to work effectively both independently and as part of a team, knowing when to engage additional resources or escalate issues.
- Technical Skills: Proficiency in data management and functional capabilities across the Microsoft Office Suite, including Teams, SharePoint, Excel, Word, and PowerPoint.
- Attention to Detail: Strong attention to detail, ensuring thoroughness and accuracy in all tasks.
Legal Statements
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Compensation
| The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.
Location Based Pay Ranges $80,510 – $107,340 in these states: AR ID KY LA ME MS NE SC SD As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs. |
Requisition #: 336132
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
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