Key Account Manager, Online Retail – EDG

Company Name: Accolade Wines Australia Ltd

Location: Sydney, Au

Job Duration: 2025-01-17 to 2025-02-16

Overview

About Us

 

At Accolade Wines, our purpose is to enrich everyday moments through our incredible wine brands. 

 

Our award-winning portfolio includes beloved brands such as Hardys, Grant Burge, St Hallett, Petaluma, Banrock Station, Mud House, Jam Shed and many more. The driving force behind our business is our people and having recently been voted Employer of Choice 2024, we are excited to continue our collective journey as one of the top wine companies in the world. 

The Role

 

We are seeking an experienced and dynamic Key Account Manager to be based in Sydney to grow Online Retail, Digital and eCommerce remits within the Endeavour Group. The Key Account Manager (Online Retail – EDG) is a critical role within the Endeavour Sales team which supports the team in delivering against its financials goals and works to develop long term collaborative relationships with the Retailer. This role presents an exciting opportunity to manage and expand a high-potential area to help drive online retail and digital transformation. 

 

This is a full time, permanent position. 

Role Responsibilities

 

  • Working closely with the Endeavour Group and partnering within their digital and online channels teams  
  • Develop and execute wine sales strategies to achieve the FY sales targets and market share growth targets 
  • Optimisation of wine resource via allocations across the customer team and leveraging of opportunities to win additional branded business, working with Winemaking/ Viti and key Marketing contacts 
  • Interactions across all multiple key internal functions (supply, finance, category & brand) and with external counterparts within the Online Retail and Endeavour Group’s commercial and supply chain team. 
  • Execution of all relevant marketing and customer marketing initiatives, and promotional program management including slotting and submission for all EDG promotions
  • Trade spend management – all agreed promotions accrued and entered within the relevant business systems and approved by required stakeholders 
  • Lead online/digital/eCommerce customer planning process internally and ensure all sales volumes are communicated through the SO+P process and Commercial Operations for products aligned with marketing 
  • Volume Forecasting – communicating the most accurate forecast of promotional assumptions to key stakeholders within the business 
  • Business performance tracking and reporting – focus on both internal & external KPI’s (RSV, market share, Net Revenue & Profit)
  • Fortnightly/Monthly customer WIP’s  
  • New Line form/private label tender submission management  
  • Management of sample process – ensuring correct samples are provided during the range review process
  • Interactions across all multiple key internal functions (supply, finance, category and brand) and with external counterparts within the Online Retail and Endeavour Group’s commercial and supply chain team
  • Work collaboratively and enthusiastically within the team and contribute to positive team engagement 

What You’ll Bring

 

Behavioural:

  • Growth mindset with the ability to identify potential, create opportunities and convert these into revenue for the business
  • Strong interpersonal skills to be able to communicate and build relationships with a wide range of stakeholders across multiple functions and levels within the business 
  • Conflict and first-class negotiation skills are a requirement 
  • Ability to work in a changing environment – due to Wine being an agriculturally based business there can often be changes not within your control
  • Capability to work at pace to ensure any opportunities that arise from the retailer are capitalised and assist with the business’s growth ambitions 
  • A results-focused approach, with strong influencing ability and collaborative team player

Functional:

  • 2-3 years minimum experience in a National Account Executive or Business Development Management role 
  • Several years’ experience in liquor (wine preference) or FMCG with demonstrated Endeavour Group customer management experience 
  • High skill level and knowledge in excel application 
  • Understanding of Aztec, Quantium and Endeavour systems highly advantageous
  • Strong PowerPoint and presentation skills to deliver both internal and external presentations to ensure key businesses messages are landed clearly 
  • Financial acumen. 
  • Business travel required from time to time
  • Occasional out of hours work may be required

What You’ll Get

 

We will provide the ideal climate and a hand-picked rewards package for you to make a difference in our successful and growing business.  
  

You will also have access to:  

  • Wine allowance and access to unique wine specials 
  • Flexible working (Up to 2-3 days working from home)  
  • Start your weekend early with our Fast Friday finishes! 
  • Modern office located in the heart of the Sydney CBD 
  • Volunteer on our Go Beyond Day to make a difference  
  • Earn bonus leave for your loyalty, plus celebrate your Work Anniversary with a day off  
  • Paid Parental Leave 
  • Access to an extensive online learning library 
  • Private Health Insurance Discounts & Annual Flu Vaccination Program  
  • Employee Assistance Program + other exclusive employee discounts with national retailers 

Want to Find Out More?

 

Watch us in action here!

 

Sound like your kind of drop? Apply now.  

 

Internal applications close Sunday 26th January 2025.

 

We are dedicated to building a diverse, dynamic and inclusive culture. Prospective candidates will be required to provide proof of legal work rights and undertake relevant pre-employment screening to verify eligibility and suitability.