General Description

The HR Specialist is a critical role in the Organizational Effectiveness (OE) function within Our People. This business unit is responsible for executive development/talent programs, organizational development initiatives, change and talent management efforts, organizational culture programs, and employee engagement. The ideal candidate will demonstrate strong organizational, analytical, and communication skills (both verbal and written), and will be a proactive problem solver who can effectively manage up to senior leadership.

Program Management & Stakeholder Management

• Lead program and project management for assigned Organizational Effectiveness programs impacting corporate-wide stakeholders (e.g., Executive Leadership Program, Organizational Changes, Mentoring Program).
• Develop comprehensive project plans, manage milestones, and facilitate clear and effective communication between project team members, internal clients, sponsors, and external stakeholders. Ensure that all parties are well-informed and aligned throughout the project lifecycle.
• Define and manage budgets for programs/projects, negotiate pricing with vendors, and ensure cost-effective execution.
• Build and maintain strong relationships with external providers, provide vendor recommendations to senior team members, assess quality of vendor service/deliverables, and ensure that contracted services are delivered as agreed. Demonstrate the ability to influence, negotiate, and provide direct feedback to achieve shared results.  
• Co-manage and collaborate in team backlog, based on our prioritization and project intake model, ensuring individual and team work are planned and adapted accordingly.
• Act as a key communicator and connector between the project, program, and stakeholders, ensuring that all communications are clear, concise, and tailored to the audience. Provide regular updates and reports to senior management and other key stakeholders.

Strategic Communications  

• Develop and implement communications strategies and program deliverables in both English and Spanish to effectively engage organizational stakeholders. Prepare and distribute program materials, including email communication, presentations, and reports.  
• Create visually impactful presentations in both English and Spanish, utilizing compelling data to share results with senior leadership audiences and large forums. Collaborate with cross-functional stakeholders to source necessary data and information. Demonstrate mastery in bilingual communication to ensure that messages are conveyed accurately and effectively to diverse audiences.

OD and Change Interventions

• Facilitate team building workshops, change management exercises, and OD interventions to enhance team cohesiveness.  This includes leading DiSC individual/group sessions, new manager and team integration workshops, and focus groups.
• Support senior practitioners in facilitation or execution of complex initiatives. This may involve acting as a second facilitator, capturing focus group data, making observations, and supporting the execution of exercises.

Measurement and Evaluation

• Perform quantitative and qualitative data analysis of complex change and OD interventions to influence program outcomes, working in partnership with senior team members who lead these interventions.  Must be experienced with design and analysis of quantitative and qualitative data, with the ability to generate actionable insights that drive decision-making and create comprehensive reports and presentations for senior audiences. 
• Establish and design a portfolio of measurement/evaluation tools to be leveraged by the team, to understand the impact of OE interventions (e.g. OD, change, leadership development). Recommend and consult on evaluation and measurement approaches, ensuring that insights are actionable and aligned with organizational goals.
• Create insights and reports in both English and Spanish following assigned events and interventions.
• Create quarterly updates and annual reports of OE programs (e.g., Culture, Talent Management, etc.) aligned to impact on stakeholders and budget, highlighting actionable insights and recommendations.
• Conduct industry research on themes related to Organizational Development, Leadership, Talent Management and Change to inform decision-making on a quarterly basis, ensuring that findings are translated into actionable strategies.

Other

• Demonstrated project and program management experience, with strong organizational skills.
• Must have strong verbal and written communications skills in both Spanish and English.
• Serve as a backup Virtual Event producer, with the ability to work in virtual platforms (e.g., Teams, Teams Live Events, online polling tools).

Education Requirements:

Minimum bachelor’s degree in human resources, Industrial Psychology, Leadership or Organization Development (or related field)

Experience: 5 years of related experience.

Certifications/Licenses: Project or program management, strong English/Spanish writing skills, careful attention to detail, excellent PowerPoint skills.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

If you have a disability or need more information about requesting an accommodation, please contact us at asesorialaboral@popular.com. This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide needed exemptions or reasonable accommodations. Any other correspondence will not receive a response.

Are you ready for a rewarding career?

Popular is an Equal Opportunity Employer
Learn more about us at www.popular.com and keep updated with our latest job postings at www.jobs.popular.com.
Connect with us!
LinkedIn  |   Facebook   |   Twitter   |   Instagram

If you are a California resident, please click here to learn more about your privacy rights.