About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
Our Field Sales Associates are the champions of the customers by hearing their needs, understanding how Lumen can meet those needs and ultimately saving the day by ensuring our customers have the best solutions available to them. Not only do our Field Sales Associates get to be heroes in the community, but they also receive a very competitive base salary with monthly target sales incentives.
The Main Responsibilities
- Responsible for sharing Lumen solutions with members of the community in a door-to-door sales approach. This includes having energy, knowledge, and ability to overcome concerns and questions from customers.
- Ability to learn the Tech industry and speak with ease and comfort about the many solutions and offerings of Lumen. Yes, you will be a technology expert after training. You will continue to receive training, feedback, and advice from industry leaders throughout your career and there are many changes to apply those skills in careers throughout the Company.
- Demonstrate your expertise in customer service by wowing each customer with each transaction. Even if the neighbor is not or elects not be a customer, we want them to leave the conversation with a great feeling about Lumen and the amazing team that works here.
- Attention to detail and ability to maintain mileage/expense reports and share back weekly reports of your progress.
What We Look For in a Candidate
Required:
- Passionate advocate for customers – must be self-motivated and able to work independently.
- Must maintain a valid and current driver’s license and appropriate insurance for your reliable transportation.
- Strong verbal and written communication. Remember our neighbors are all different and no sales pitch/approach will work for everyone. The ability to read customers’ needs and share knowledgeable feedback about products is the secret sauce to success in this role.
Preferred:
- At least 1 year of sales experience.
- A bachelor’s degree is great, but experience, attitude and desire also equate to success in this role.
Legal Statements
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Compensation
The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.
Location Based Pay Ranges
$40,200 – $53,590 in these states: MN,
As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 336076
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
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