Primary Responsibilities:

•    Responsible for end-to-end HR process and system administration according to agreed roles & responsibilities; including collaboration with outside stakeholders:

•    Collaborates with other HR Systems teams to implement and support a consistent employee experience across geographies and practices through usage of HR Tools.

•    Ensure data accuracy and consistency across HR systems

•    Maintains and interprets data maintained in HR systems to ensure accurate and consistent employee information

•    Master data maintenance, errors monitoring and handling,

•    Handling customer queries related to area of responsibility including escalations

•    Collaborates with Technology teams in resolution of technical issues related to HR systems

•    Partners with other HR team members to ensure correct data and process flows in HR systems

•    Demonstrates working knowledge of standard practices, procedures and systems

•    Identifies inefficiencies and assess opportunities for improvement within assigned scope

•    Performs testing, training, documentation and ongoing support to users, particularly during system changes and upgrades

•    Updates operating documentation and Knowledge Management articles for HR systems support.

•    Takes part in projects of varied complexity, acting as project lead for selected areas

Required Knowledge & Skills and/or Related Experience:

•    A minimum of 3 years of related experience

•    Working knowledge and working experience in HRIS tools is required. 

•    Experience with SuccessFactors, Workday, SAP HR, ServiceNow is additional benefit

•    A “driver” personality – constantly pushing toward clarity and delivery

•    Strong interpersonal skills and the ability to interact at all levels of the organization with diplomacy, confidentiality and professionalism

•    High level of attention to detail and accuracy

•    Good time management – which allows you to manage your own time and meet tight deadlines even under time pressure;

•    Strong organization skills and ability to effectively prioritize

•    Good communication skills

•    Ability to solve problems and challenge status-quo

•    Strong work ethic and ability to work flexible hours based on needs

•    MS Office – intermediate level