About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
As the Director of Solutions Architecture for the Eastern US, you will lead and manage pre-sales technical teams to support sales acquisition of new customers and increase account penetration into the existing customer base. Your team will deliver innovative and creative technical designs and represent the company’s solutions to customers. You will play an instrumental role in driving the company’s growth and exceeding revenue targets by influencing process improvement initiatives and removing barriers.
Location
This role supports Technical Sales in the Eastern third of the US, with a majority of account activity in and around major metro areas in the territory.
The Main Responsibilities
- Build and lead a high-performance team by hiring and retaining the right talent, setting goals, delegating work, holding team members accountable, and developing and empowering direct reports to make decisions and take action.
- Strategic Technical Sales Leadership
- Demonstrate the company’s values, maintain a positive open demeanor, encourage different points of view, and move the team forward through change.
- Develop and ensure attainment of new sales and margin growth for strategic accounts, contributing to the company’s bottom line by increasing revenue to meet or exceed company objectives.
- Coordinate and direct the preparation and presentation of technical proposals to customers, providing leadership and technical guidance to ensure full understanding of how the company’s services will best meet customer needs.
- Establish and control expenses and operating budget, participating in the planning process and maintaining the approved plan and budget.
- Develop and implement long-term product strategy with sales management to provide existing and potential customers with options and enhancements to their existing network.
What We Look For in a Candidate
- Exceptional strategic planning, account management, and contract negotiation skills.
- Experience in consultative technical sales techniques and account planning, including account profiling, positioning strategy, customer needs analysis, sales opportunity development, service improvement planning, and long-range account management strategies.
- Proven ability to hire, manage, and motivate a successful, solution-oriented team.
- Demonstrated leadership ability.
- Working technical knowledge of Lumen Digital, Networking, AI, Cloud
- Ability to multi-task and work on multiple projects simultaneously.
- Experience as a strategic member of the sales management team, contributing significantly to business growth and development.
- Ability to develop and ensure attainment of sales, revenue, and objectives for the overall customer segment.
- A clear track record of consistently exceeding revenue goals.
- Technical and product knowledge related to network and data design.
- Operational understanding of telecommunications ordering, provisioning, and billing processes.
- Ability to travel as needed
- Minimum of 10+ years of sales engineering experience.
- Bachelor’s Degree in a related field or equivalent years of experience
Legal Statements
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Compensation
The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.
Location Based Pay Ranges
$130,930 – $174,570 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
$137,820 – $183,750 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
$144,710 – $192,940 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
$151,600 – $202,130 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.
As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
What to Expect Next
Based on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.
Requisition #: 336084
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
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