Location/Office Policy: London, Hybrid working model 2 days office based 

AIB is a financial services group operating predominantly in the Republic of Ireland and the UK. We provide a comprehensive range of services in our target markets and have leading market shares in banking products in the Republic of Ireland, seeking to generate sustainable shareholder returns.  In the UK we operate a Corporate Bank with full retail banking in Northern Ireland.

Are you ready for a new exciting opportunity? We are seeking a Change Manager to oversee a wide range of regulatory and strategic change initiatives, working closely with the Head of UK Change, who will be responsible for managing the enablement and coordination of change for AIB UK. The role holder will have the opportunity to make a real difference to how we operate our business, building strong networks across the enterprise by working closely with our group colleagues in RoI.

What is the Role:

AIB’s UK Change team supports the enablement, deployment and governance of regulatory and strategic change across the UK. The team work in partnership with business owners across the UK and work closely with group colleagues to help deliver key regulatory and strategic changes in support of AIB UK’s business strategy.

Key accountabilities;

• Proactively manage organisational stakeholders through the implementation and maintenance of a UK change roadmap and role model cross functional collaboration between these stakeholders to maintain engagement.
• Develop monthly reporting and insightful commentary for all UK impacting change initiatives accurately reflecting the status of project deliverables for presentation to the UK senior management team and Board.
• Ensure suitable governance is in place for all group projects with a UK impact and ensure the business is fully and effectively engaged with projects.
• Coordinate and manage the quarterly Agile cycle for the UK to ensure technology driven change is prioritised and aligned to ExCo priorities and strategic objectives. Provide an overview of tribe performance and delivery in the previous quarter for the UK senior management team and Board.
• Manage and deliver change to a range of UK Credit Risk Systems e.g., AMU, NAPS, CACS, AMD, CGS while also ensuring capacity to support group wide credit related initiatives.
• Drive business change services within UK change to support the deployment of enterprise-wide capability and associated impacts/risks.
• In conjunction with the group investment plan process, work with senior colleagues across AIB UK in the development of potential initiatives and identify overlaps/alignment with the wider bank strategy.
• Proactive engagement with Group Change Operations to fully deliver on the agreed Service Level Agreement and ensure service levels are being met at all times.
• Maintain relevant Service Levels Agreements and ensure all standards associated with outsourced services are met.
• Embed best practice and simplification, where possible.
• Ensure effective management and adherence of risk and controls across UK Change.
• Lead and develop a small team of motivated, cohesive, and collaborative PMO specialists whilst role modelling AIB’s brand values.
• Promote and role model a high-performing culture by setting clear, stretching goals, and providing ongoing feedback.

What you Will Bring;

• Relevant experience in the management and deployment of change, ideally in a financial services environment.
• Strong influencing and decision-making skills are imperative, as collaborating with leaders in cross functional areas (including Group) is a key focus of the role.
• High awareness of the importance of data and an ability to interrogate and analyse same.
• Understand all facets and drivers of change methodology and frameworks.
• An ability to make decisions with recognition of short and long-term implications.
• Experience in leading a team in the achievement of challenging goals.
• Ability to influence at all levels up to senior management.
• A leader who is consistent with what they say and do, creating trust and confidence with both internal and external stakeholders.
• Change Management and / or Lean qualifications desirable.

Why Work for AIB :

We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.

Some of our benefits include;

• Market leading Pension Scheme.
• Healthcare Scheme.
• Variable Pay.
• Employee Assistance Programme.
• Family leave options.
• Two volunteer days per year.

Please click here for further information about AIB’s PACT – Our Commitment to You.

Key Capabilities

• Manage Ambiguity – operate effectively, even when things are not certain.
• Collaborates – building partnerships and working collaboratively with others to meet shared objectives.
• Develops Talent – develops talent to meet both their career goals and company’s goals, sees talent development as a critical company imperative.
• Project Management – plans, organises, and manages resources, finances, risks, and activities to achieve specified outcomes that meet agreed timeframes, maximise results, achieve desired performance and uphold quality standards.
• Negotiation & Influencing: engages in discussion to reach an agreement and create outcomes, affecting the action, behaviours, or opinions of others.

If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact The Talent Acquisition Team  (careers@aib.ie) for a conversation.

AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie.

Disclaimer: 

Unsolicited CV’s sent to AIB by Recruitment Agencies will not be accepted for this position. AIB operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our recruitment partners.  

Application Deadline: Monday 16th December 2024