Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023.

In one sentence

As an Procurement Service Agent you will act as a Procure to Pay (P2P) process liaison to amdocs internal company customers and vendors to ensure efficient, effective and excellent service standard by providing process facilitation and challenges resolution, by responding efficiently to internal customer and vendors inquiries and maintain high satisfaction and by working in accordance to purchasing and finance global policies and standards.

What will your job look like?

• Translation of the companies’ requestors purchasing need to purchase request and work with the relevant parties in order to promote the request process in the most accurate way
• Open a purchase order according to the instructions and procedures
• Track invoice approval process and confirm payment completion
• Identify, assess and solve complex business problems across the P2P function, where analysis of situations or data requires an in-depth evaluation of variable factors, escalations
• Follow and implement procurement & finance  strategic guidelines, standards and controls
• Build and develop a strong partnership with our internal company procurement partners
• Provide Global Procurement reporting and analytics
• Coordinate with global functions to ensure support various localizations need
• Operate within and in accordance with help-desk published service level agreements.

All you need is…

• At least 2 years of experience in procurement, within global companies
• Functional knowledge of the Procure to Pay lifecycle – advantage 
• P2P business process/operations experience within a shared service center environment – advantage 
• SAP MM and FI modules knowledge & experience – an advantage
• Excellent communication (verbal and written), facilitation and interpersonal skills
• Demonstrated ability to interface effectively with Senior Management
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
• Ability to work independently and manage multiple projects/assignments/responsibilities in a fast-paced environment
• Highly motivated and ability to thrive in a fast-paced, high energy and demanding team-oriented environment
• Demonstrated leadership, teamwork and collaboration in a professional setting
• Fluent in English

Why you will love this job:

• You will be part of an international and dynamic team of professionals in multiple locations. 
• You will have the opportunity to learn the Procurement function within a big organization.