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Diversity – Innovation – Caring – Global Collaboration – Winning Spirit – High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.

Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world.

Business Support Specialist with German, Central Services

Starting your career with us gives you the opportunity to join a leader in the medical devices industry while having the opportunity to develop the experiences you need to grow both personally and professionally. Submit your application and take the first step towards a meaningful career.

About the role

The primary focus is delivering high level cross-divisional and cross-country service and superior customer satisfaction to Sales & Marketing organizations. Central team within the Center of Excellence serves as a point of contact for the business, internal customers, agencies, and other functions by providing coordination, execution and administrative support in the assigned functional area, in order to relieve the sales teams of administrative details and to create efficiency, process consistency and alignment across Europe always in compliance with internal policies, guidelines and procedures. The role has no or limited interactions with HCPs.

Your Responsibilities will include:

• Processing Sales & Marketing Requests (IRFs) for Healthcare Professionals’ interactions, events, and activities in the Internal system. Keep close relation and communication with key stakeholders to provide the best possible service
• Internal knowledge database maintenance
• Reference contact person for selected countries’ sales & Marketingt teams. Involve obtain/provide information, answer queries related to managed tasks and procedures. Direct people to the appropriate resource.
• Managing various tasks to make sure agreed leadtimes and KPIs are met
• Taking care of the overall process flow to make sure teams in collaboration follow agreed deadlines and procedures
• Possess compliance standard operating procedures to meet and comply with quality requirements, regulatory and compliance commitments.
• Provides support/guidance, training within the Team and collaborate with Business Support team members when needed.
• Develops internal documents and administrative procedures when needed
• Proposes and implements process enhancements

What are we looking for in you?

• Experience in a similar role in Shared Services/BPO or in the administrative department is preferred
• Fluent German and English;
• Microsoft Office (Outlook, PowerPoint, Word, Excel) knowledge & digital tools will be valued. Meeting and event, planning & organization, experience will be a plus. 
• Highly organized (prioritize and time management), high attention to detail, accurate,
• Process-orientation and process improvement mindset

We Offer

• Hybrid working mode
• Working in the international, innovative environment and highly innovative products
• Diverse culture with a focus on personal development and continuous improvement
• Well-designed & effective trainings plans
• Career opportunities like mentoring, coaching and stretch assignments, with strong international exposure
• Private health care in Lux Med (VIP package)
• Multisport card/Sport and Culture Card
• Lunch card
• Life insurance
• Languages courses
• Employee Assistance Program
• Employee Stock Purchase Plan – ESPP
• Internal events & charity actions
• Employment contract for 12 months 

Requisition ID: 591461

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!