Req Id: 419119
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.
We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
Be at the forefront of one of the most exciting and ever-changing industries. On the Bell Media team you will be a part of creating and delivering the best Canadian and international content across digital media, television, radio and out-of-home advertising platforms. You’ll join a team of passionate and driven innovators, who are breaking barriers and expanding the reach of Canada’s most-loved entertainment.
At Bell Media, you’ll redefine digital connections and pioneer next-generation services, propelling us to reach new heights, unlock untapped potential and expand horizons for our customers.
Summary
Reporting to the Senior Product Owner of digital account management, the successful candidate will manage the development of the customer account management portfolio. The account management team will drive feature development focused on user access through a single sign-on solution and its related domain, including authentication and authorization, transactions, account and subscription management, settings and preferences. You will serve as the bridge between stakeholders, development teams, and end-users. You will own the product roadmap, prioritize features, and ensure that our platform evolves to meet the needs of customers and aligns with the company’s strategic objectives. This is a high-impact role that requires a mix of strategic thinking, technical understanding, and excellent communication skills.
Other activities include the management and maintenance of all user-centric requirements across multiple brands on mobile web, mobile products, online sites and emerging platforms. The product owner will work closely with the product, content, design and engineering teams, as well as other stakeholders to drive content and video consumption, working towards the goal of creating an exceptional performance experience across platforms that supports Bell Media’s digital business and brand objectives.
Key Responsibilities
- Build, manage and prioritize the day-to-day backlog of user stories, including acceptance criteria definition
- Provide vision and direction to the Agile development team and stakeholders throughout the project, requirements creation and alignment
- Collaborate with stakeholders to understand business objectives, user needs, and product requirements
- Collaborate with quality assurance, UX designers and developers to ensure stories meet the definition of done
- Preparation and participation in PI Planning contributing to the program vision, roadmap, and PI objectives at the release train level
- Facilitate sprint planning, backlog grooming, and other Agile ceremonies
- Oversee the user acceptance testing process including test plan and test case preparation, and execution
Critical Qualifications
- Bilinguism is mandatory
- 3+ years of experience with agile project / product management and ability to be an effective product owner
- Strong understanding of Agile methodologies and product development lifecycles.
- Proven ability to translate business needs into technical requirements.
- Exceptional communication and stakeholder management skills.
- Experience with tools like Jira, Miro, or similar project management platforms.
- Ability to work autonomously with full ownership of deliverables and excellent attention to detail
- Effective planning, prioritising and organisational skills
- A team player with the confidence to challenge & escalate when necessary
- Experience working with product management, engineering, and external parties to design and develop technology solutions
- Proven problem solving ability with complex, technical and abstract concepts
- Scaled Agile experience is mandatory
- Media experience is a plus
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Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular – Full Time
Job Location: Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 12/04/2024
For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you’ll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you’ll enjoy a 35% discount on our services and access exclusive offers from our partners.
We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and supported as you grow and reach your full potential.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
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Created: Canada, QC, Montreal
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