Your success is a train ride away!

As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

SUMMARY OF DUTIES:

The Product Manager, Schedule & Consist Planning is primarily responsible for configuring Schedule, Consist and other elements in our new reservation system through the life of the project and supporting hyper care period afterwards.  Responsibilities include becoming a SME of the new system, working closely with stakeholders within and outside of Schedule & Consist Planning, and training SMEs on the new system.  This role will work closely with the Product Manager, Pricing & Revenue Management and other team members engaged on the new reservation system.  Additional configuration support outside of Schedule & Consist Planning may also be required.  This is a technical individual contributor role with no direct reports.  This role reports directly to the Sr Director, Business Strategy & Tech Integration.

ESSENTIAL FUNCTIONS:

Responsibilities include, but are not limited to:
•    Configure new reservation system for Schedule & Consist Planning
•    Consider commercial simplification and costs when configuring new system
•    Train and mentor business SMEs in new system to ensure smooth transition
•    Rigorously test (and work with others to test) system to ensure functioning as expected
•    Regularly report on progress, directional shifts and any roadblocks

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in Economics, Mathematics, Data Science or similar focus (or equivalent combination of training, education, and relevant experience).
• Expert understanding of Schedule and Consist Planning at Amtrak
• Incredible attentiveness to detail with ability to think through downline implications of decisions
• Expert proficiency with Microsoft Office suite
• Team player with excellent interpersonal and mentorship skills
• Strong written and oral communication skills, able to explain complex concepts simply
• Detail-oriented and able to prioritize and meet multiple competing demands
• Ability to create well-formatted, impactful presentations and present to senior leadership
• Demonstrated ability to make decisions with an appropriate balance of analysis and timeliness
• Advanced analytical and problem-solving skills, with the ability to analyze and interpret data quickly
• Advanced understanding of schedules and consists and how they impact offers and operations
• Able and willing to pivot should business needs or priorities change 

PREFERRED QUALIFICATIONS:

• Experience creating train or bus schedules at Amtrak
• Experience creating train consists
• Experience loading schedules in Arrow
• Other commercial or operational experience at Amtrak

• Master’s Degree in Economics, Mathematics, Data Science or similar focus (or equivalent combination of training, education, and relevant experience)
• Minimum 6 collective years in commercial or operations experience in the travel industry, with a minimum of one of those years in Schedule Planning, Consist Planning, CNOC or other relevant group.

WORK ENVRIORNMENT:

• This role can be filled in a hybrid capacity (up to 2 days in office a month)
• Occasional on-site work is required
• Up to 15% travel may be required to meet with internal/external stakeholders

COMMUNICATIONS AND INTERPERSONAL SKILLS:

Must have excellent oral and written communication skills.

The salary/hourly range is $113,200-$146,664, Pay is based on several factors including but not limited to education, work experience, certifications, internal equity, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position and/or long-term incentive plan compensation. In addition to your salary, Amtrak offers a comprehensive benefit package that includes health, dental, and vision plans; health savings accounts; wellness programs; flexible spending accounts; 401K retirement plan with employer match; life insurance; short and long term disability insurance; paid time off; back-up care; adoption assistance; surrogacy assistance; reimbursement of education expenses; Public Service Loan Forgiveness eligibility; Railroad Retirement sickness and retirement benefits; and rail pass privileges. Learn more about our benefits offerings here.

Requisition ID:163934
Posting Location(s):District of Columbia; Maryland; Virginia

Work Arrangement:05-Hybrid Monthly Click here for more information about work arrangements at Amtrak. 
Job Family/Function:Marketing 
Relocation Offered:No 
Travel Requirements:Up to 25% 

You power our progress through your performance.
 

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions. 

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen. 

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak’s pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.  

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses. 

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.