Enrich Your Everyday

About us  

At Accolade Wines, our purpose is to enrich everyday moments through our incredible wine brands. 

Our award-winning portfolio includes beloved brands such as Hardys, Grant Burge, St Hallett, Petaluma, Banrock Station, Mud House, Jam Shed and many more. The driving force behind our business is our people and having recently been voted Employer of Choice 2024, we are excited to continue our collective journey as one of the top wine companies in the world. 

Role Details

Reporting to the National Account Manager, the National Account Executive (Independents) and Operations Excellence Support is a critical hybrid role within the Independent Retail Sales team in supporting both our national and key account managers, as well as our operations team.  50% of this role will be focused on providing sales and administrative support to our independent retail team driving category-leading customer engagement.  The other 50% will involve working alongside the Operations Excellence Lead to enhance retail execution, optimise sales administrative operations and improve processes across our key independent channel.   

National & Key Account Support 

• Support both National Account Managers (NAMs) and Key Account Managers (KAMs) in development of various reports such as Joint Business Plans, quarterly business reviews, NPD & Innovation presentations, range-review presentations, trading term negotiations, and any other customer-specific proposals as needed 
• Work with account managers to monitor and resolve issues that may arise with customers 
• Develop internal cross-functional relationships with Category, Brand, Shopper, Finance, Field teams 

Banner Group Administrative Support 

• Help maintain product setup, new line form, private label tender submission and other management within various banner groups 
• Ensure pricing is submitted for Consumer Price Index (CPI) periods through to banners 
• Work with Vendor Replenishment Planner (VRP) for new line set up and stock requirements 
• Assist in data entry of General Promotion Activity (GPA), and with promotional program slotting & submission for banner promotions  
• Track banner group catalogues to ensure compliance with programs while tracking competitor activity 
• Assist with keying banner group allocations when required 
• Ensuring correct samples requests are provided during the range review process and other key times 

Sales Operations Support 

• Work closely with the Operations Excellence Lead in coordinating, tracking and evaluating key account initiatives ensuring timely and effective execution 
• Support communications to Accounts/field teams regarding confirmed activity & specific activity 
• Coordinate content for Field Leadership Brief and quarterly cycle decks to field and telesales team 
• Review execution photos and provide feedback to drive executional excellence 
• Identify sales driving opportunities through the field sales team 
• Coordinate field activity on CRM system 

What You’ll Bring

Behavioural 

• Strong interpersonal skills to be able to communicate with a wide range of stakeholders across multiple functions and levels within the business 
• Conflict and Negotiation skills highly regarded  
• Ability to work in a changing environment – due to Wine being an agriculturally based business there can often be changes not within your control 
• Capability to work at pace to ensure any opportunities that arise from the retailer are capitalised and assist with the business’s growth ambitions.  
• Strong attention to detail and proactive approach to problem solving 
• Ability to work independently and as part of a team with a focus on delivering results 

Functional 

• High skill level and knowledge in excel application 
• Strong proficiency in Microsoft Office Suite (PowerPoint, Excel, Word) and presentation skills to deliver both internal and external presentations to ensure key businesses messages are landed  
• Financial acumen highly desired 

What You Can Expect

Accolade Wines will provide the ideal climate and a hand-picked rewards package for you to make a difference in our successful and growing business.  
  
You will also have access to:  

• Wine allowance and access to unique wine specials 
• Flexible hybrid working  
• Start your weekend early with our Fast Friday finishes! 
• Modern office located in the heart of the Sydney CBD 
• Volunteer on our Go Beyond Day to make a difference  
• Earn bonus leave for your loyalty, plus celebrate your Accolade Anniversary with a day off  
• Paid Parental Leave 
• Access to an extensive online learning library 
• Private Health Insurance Discounts & Annual Flu Vaccination Program  
• Employee Assistance Program + other exclusive employee discounts with national retailers. 

Want to find out more? Watch us in action here.

Sound like your kind of drop? Apply now.  

Internal applications close Sunday 26th January 2025.

At Accolade Wines we are dedicated to building a diverse, dynamic and inclusive culture. Prospective candidates will be required to provide proof of legal work rights and undertake relevant pre-employment screening to verify eligibility and suitability.