Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our 30,000 employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.3 billion in fiscal 2021. For more information, visit Amdocs at www.amdocs.com

In one sentence

As a Technical Lead on our team, you will provide strategic technical guidance to proactively improve the performance, reliability, security, and cost-effectiveness of customers’ solutions using industry best practices. The Technical Lead will be in charge of evaluating the work processed and implementing technology solutions to meet the business’s current and future needs. The ideal candidate encourages an environment that promotes customer service, excellence, innovation, collaboration, and teamwork.

What will your job look like?

• Expertise – Has full autonomy to deliver agreed technical objectives. Makes decisions requiring extensive analysis and interpretation, including a number of intangible factors. Provides technical expertise in terms of software usage, and functional and non-functional aspects (such as operability, performance, aesthetics, resilience, reuse, maintainability, comprehensibility, economic, and technological tradeoffs
• Design – Works with software engineers and other architects to define and refine the product structure to align with the business, development, deployment, and maintenance needs. Works with customers and product line management to identify, refine, and translate customer needs into concrete technical requirements. Understands and plans for architecture evolution including integration of new software technologies. Takes accountability for product and application architecture. Supports and leads architectural decisions and tasks within a product line or across multiple product lines (cross-portfolio)
• Leadership/Professional Guidance – Works with the software engineering teams to establish best practice guidelines and reusable and production-ready solutions. Leads projects, reviews technical designs, and provides guidance to software engineers on technical and architectural design decisions. Is an ambassador for the architecture, ensuring that it is being implemented correctly. Gives feedback and inputs to the product management team to consider and improve the product line. Leadership is focused on the technical aspects of the job, rather than the people management aspects.
• Standards and Best Practices – Researches, evaluates, and prototypes new methodologies, technologies, and products. Provides leadership in the use of processes and tools. Proposes and follows through with improvements in processes and tools. Ensures effective application of corporate standards and procedures. Proposes improvements, and tracks and provides updates about pertinent technology trends
• Customer Engagement – Obtains a good understanding of the customer context while making technical decisions and choices. Interacts effectively with customers as required. Provides the development or support team with inputs and requirements related to the technical aspects of the solution/product.
• Technical Lead Duties : Assessing project briefs to determine the technical parameters and required resources, Delegating daily and weekly tasks to technical team members, Identifying project risks and formulating strategies to guard against them, Coaching and motivating team members, Writing progress reports and liaising with senior management and stakeholders, Maintaining industry knowledge.
• Technology Expertise (Preferable) Understand the below technology stack and able to provide recommendations and guide team, as required : Java 8, ecomm EE, GeoServer 2.15, OpenLayers 5.0, Dojo JS 1.9, PostgreSQL(PostGIS) 12.4, pgRouting 3.0.2, PHP 7.2, mondorescue 3.3, Zabbix 5.0 LTS, Zabbix Agent 5.0 LTS, MapServer 6.4.6, POSTGIS 2.5, Apache 2.4, Jetty 9.4, RHEL 8.2

All you need is…

• A Computer Science or Engineering Degree.
• Previous people management and project management experience.
• Excellent technical knowledge and skills.
• Strong organizational skills.
• A passion for coaching and mentoring.
• Excellent interpersonal and communication skills.

Why you will love this job:

• Build your skills and work on a broad scope of activities
• Work with and craft sophisticated software products and solutions
• Ability to grow and gain many opportunities for professional development
• We offer a wide range of stellar benefits.