Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you’ll love this job

• This role will be part of a team that drives the centralized planning office with focus on strategic planning and prioritization of work, provide accurate reporting, coordinate, and organize mechanisms to ensure execution of the company’s primary goals and objectives.
• This role is dynamic and evergreen, providing daily opportunities to elevate the experience for our internal customers.
• This role is a part of the Global People team within our Strategy and Planning Office.

What you’ll do

• Demonstrate and cultivate collaborative relationships with senior leaders to ensure the planning office is successfully established and implemented
• Responsible for supporting the Strategy and Planning office in managing the collection of reports from our COE’s and providing a comprehensive report to our CPO
• Supports our internal mechanisms such as MBR, QBR, and our Annual Operating Plan in ensuring the People Team COE’s are meeting our goals and metrics
• Consistently operate with the highest level of confidentiality and discretion
• Collaborate across the organization to optimize business programs, goals, and objectives
• Leverage advanced knowledge and skills to prioritize, collaborate and act as a strategic thought leader in providing guidance to People leaders on important business decisions by identifying areas of opportunities for continuous improvement, and implement best practices to increase efficiencies, reduce cost and time, and improve delivery and results
• Create processes, tools, and reports to accurately capture key metrics of activities to help leaders integrate planning and process improvement to set, manage and achieve targets
• Coordinate and oversee plans, ensure priorities are aligned with business strategy, needs and expectations, and track at risk metrics and actions to keep work on time
• Prepare reports, data, and presentations for People leaders to create transparency and visibility and effectively communicate status of work
• Serve as an advocate driving change; be an internal resource to help support and prioritize initiatives, manage progress, and key performance metrics and improve visibility, coordination, and execution across teams to promote peak operating efficiency and ensure a one team mentality
• Lead large-scale critical projects as directed
• Ability to pivot priorities with weekend coverage to deliver ad hoc requests

All you’ll need for success

Minimum Qualifications – Education & Prior Job Experience 

• Bachelor’s degree or master’s degree or equivalent work experience
• 5 years of strategic planning, process improvement or project management experience
• Familiarization with HR Center of Excellence operating models
• Operational knowledge and experience is preferred
• Proven success collaborating across a wide variety of cross functional teams and initiatives

Preferred Qualifications – Education & Prior Job Experience  

• Previous airline experience 
• Previous experience in HR 
• Experience in project management 

All you’ll need for success (continued)

Skills, Licenses, and Certifications

• Demonstrated ability to influence, work independently with minimal supervision, manage shifting priorities, constant change, demands and timelines and lead large scale projects
• Positive, can-do attitude with the ability to thrive under pressure in a fast¬ paced, and complex environment 
• Ability to creatively seek opportunities that will improve the way that things are done, embrace and initiate change, and positively challenge established work practices for the benefit of the organization
• Demonstrated ability to think strategically, use sound judgment, and take initiative
• Ability to effectively analyze data, and concisely present findings and strategies to senior leadership
• Demonstrated ability to be highly collaborative, form consensus, build relationships, and work productively with a broad range of experienced professionals 
• High degree of organization, initiative, analytical and problem-solving skills
• Ability to build strong consensus and achieve results though others
• Commitment to diversity and inclusion
• Proficiency with Microsoft Office tools including Word, PowerPoint, and Excel
• Aviation enthusiast – knowledgeable of industry trends with best-in-class mindset

What you’ll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.