Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you’ll love this job

The SuccessFactors System Administrator will oversee and manage our Power BI, Power Automate, and SharePoint administration, ensuring optimal performance and functionality. This role involves system administration, troubleshooting, and working closely with HR and IT to support business processes and objectives. The ideal candidate will have a deep understanding of all Microsoft applications and be capable of leading system upgrades, configurations, and integrations.

What you’ll do

• Oversee the maintenance and configuration and ensure reliable operation of the Microsoft SharePoint, Power BI, and Power Automate suite of products
• Create, optimize, and maintain reports, dashboards, and automated workflows using Power BI, Power Automate, and Alteryx to improve business process efficiency
• Develop and manage SharePoint sites as required to meet organizational needs
• Provide tier 2 and tier 3 support for system-related issues
• Create and maintain comprehensive documentation, including user guides and training materials
• Participate in planning, designing, and implementing new system functionalities and enhancements
• Collaborate with stakeholders to understand and translate business requirements into system specifications
• Work closely with other system administrators to maintain consistency, share best practices, streamline processes, and expand system knowledge
• Develop and execute quality assurance test cases to ensure system reliability
• Manage release updates and coordinate enablement plans with leadership
• Partner with HR, IT, and other departments to align systems with organizational objectives
• Communicate system updates and changes effectively to relevant stakeholders

All you’ll need for success

Minimum Qualifications – Education & Prior Job Experience

• Bachelor’s degree in a relevant field or equivalent practical experience
• Minimum 3 years of technical design and configuration experience in developing and administering Power BI, Power Automate, and SharePoint solutions
• Experience in large-scale system implementations and support
• Demonstrated proficiency in data analysis, reporting, workflow automation, and collaboration tools, including Alteryx and Tableau
• Strong understanding of data modeling and best practices in data visualization
• Previous experience in the Agile Methodology, preferred
• Advanced knowledge and experience with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)

What you’ll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.