Location/Office Policy:  Belfast/London/Hybrid

This role is being offered on a permanent basis.

• Are you a self-starter, energetic, ambitious and ready for a key role as Continuous Improvement Specialist for a bank with exciting growth plans?
• Can you help us continue on our journey to build a culture of continuous improvement, eliminate unnecessary waste and inefficiencies in order to provide a superior customer experience?

What is the Role:

You will report to the continuous improvement manager and work with all teams across the business to ensure scalable, robust, and cost-effective operations across the GB and NI. You will focus on driving continuous improvement across our customer and business operations. This will involve scoping and delivering business improvement projects using a lean methodology, as well as helping to build the toolkit from which the business will drive forward their own problem-solving activities. You will dive into the complexity and detail of low-level business processes, analyse their impact, design scalable solutions, and implement these with the business.

Key accountabilities;

• Identify change requirements and impacts
• Performing diagnosis in operational teams and end to end processes across all AIB UK business areas
• Leading end-to-end improvement projects using structured Lean / Six Sigma methodologies
• Facilitating design sessions to identify operational challenges and defining solutions
• Engaging and coaching business teams to embed a continuous improvement culture
• Coaching and guiding key stakeholders, helping them to identity, understand and deliver sustainable change
• Supporting the sustainability of Continuous Improvement capabilities across the organisation

What you Will Bring;

1. Lean experience preferrable but not essential, you will have the opportunity to build your qualifications with us through the Lean Competency System
2. Demonstrable delivery of improvement projects with tangible benefits within the Banking/Financial Services sector
3. Excellent problem-solving skills, able to identify and structure issues and synthesise recommendations to drive and deliver results
4. Growth mindset with a drive for learning and development to become an expert in Continuous Improvement

What We Offer:

We are committed to offering our colleagues choice and flexibility in how we work and live and our hybrid working model enables our people to balance their time between working from home and their designated office, subject to their role, the needs of our customers and business requirements.

Some of our benefits include;

• Market leading Pension Scheme
• Healthcare Scheme
• Variable Pay
• Employee Assistance Programme
• Family leave options
• Two volunteer days per year

Please click here for further information about AIB’s PACT – Our Commitment to You.

Key Capabilities

• Lean experience preferable but not essential
• Experience working in the Banking/Financial Services sector
• Strong evidence of engaging and influencing stakeholders
• Good presentation and communication skills

If you are not sure about your suitability based on any aspects of the role advertised, we encourage you to please contact the Talent Aquication team at careers@aib.ie for a conversation.

AIB is an equal opportunities employer, and we pride ourselves on being the first bank in Ireland to receive the Investors in Diversity Gold Standard accreditation from the Irish Centre for Diversity. We are committed to providing reasonable accommodations for applicants and employees. Should you have a reasonable accommodation request please email the Talent Acquisition team at careers@aib.ie

Application deadline : Friday 13th December